1. What is Oli's Boxship?
   
   Oli's Boxship is a Science, Art, and DIY activity kit for kid discoverers ages 3+.

2. Who is Oli?
   
   Oli is a curious, crafty, and playful quintopus (five-legged octopus) from Ink Blot Land. The creatures of Ink Blot Land only see in black and white, but Oli's pretty sure there's more to the world. He invents his own telemicroscope and discovers Earth! He travels to Earth in his Boxship to discover this land of color and fun.

3. What are the types of Boxships?
   
   Oli flies on three kinds of Boxships:
   
   a) Big Boxship: Get the Full Experience
   - A Big Boxship includes 2-3 activities with complete materials and a creative play magazine. Choose from a variety of themes for unplugged playdates.
   
   b) On-the-Go Boxship: Play on the Go
   - An On-the-Go Boxship includes 1 activity with complete materials. This mini Boxship is perfect for small celebrations and online parties.
   
   c) Party Favors: Take Play Home for Party Guests
   - Party Favors include 1 activity with complete materials. These come in mini Boxships with personalized Boxship sleeves offered at a special price upon pre-order with a minimum order quantity. Party Favors are great for take home giveaways or as on-site party activities.

4. For whom are the Boxships for?
   
   The Boxships are designed and extensively tested for both boys and girls and is great for ages 3+. Younger kids can participate too! We offer parameters to inform the adult on the level of supervision needed.

5. What kinds of activities are included in a Boxship?
   
   The activities go beyond arts and crafts and revolve around STEAM topics (Science, Technology, Engineering, Art, and Math). Projects transform kids into mini makers, scientists, and inventors and their finished projects turn into interactive play.

6. What are the benefits that my kids get from Oli's Boxship?
   
   Oli's Boxship believes in engaging kids in creative play to promote an unplugged childhood and learning through play.
   
   It builds their creative confidence and fosters their creativity and curiosity.

7. Why creative play?
   
   Creative play allows children to use their creativity while developing their imagination, dexterity, and physical, cognitive, and emotional strength. Creative play is important for healthy brain development.

1. How can I pay?
   
   Payments can be made through any of the following:
   Bank deposit (BPI and BDO)
   Gcash
   Paypal
   Major Credit Cards (Visa, Mastercard, American Express, etc…)

   Bank, Gcash and Paypal details will be sent together with the confirmation message after order has been placed.

   For bank deposits, please confirm your payment by sending us your deposit slip within three days at hello@olisboxship.com. Items will be reserved for you during the said period and shipped out once deposit slip has been received.

2. Are my credit card and personal information secure?
   
   Oli's Boxship takes every precaution to ensure our site is as secure as possible. Your privacy is important to us. Please note that all personal details will remain with Oli's Boxship. Your details will be kept on a private database for our use only.

1. How much does shipping cost?
   
   Shipping cost depends on location. This will be calculated upon checkout.

2. When will my Boxship arrive?
   
   Upon purchase, you will receive your Boxship in 3-5 working days (7-12 days if outside Metro Manila).

3. How are my packages shipped?
   
   Oli's Boxship uses a third party courier.

4. Can I track my subscription?
   
   Yes, you can! We will email your tracking number and a link to the courier's website where you can track your orders.

5. My order has been shipped but tracking information is unavailable on the courier's website?
   
   Tracking information may not be available for the first 24-48 hours after you receive your shipping confirmation email. If it's been more than 48 hours and you are still having trouble tracking your package, contact us at hello@olisboxship.com .

6. Does Oli ship internationally?
   
   Oli's Boxship ships worldwide with several couriers such as FedEx, EMS and DHL.

   All international orders are shipped out from Manila, Philippines and are subject to shipping charges. Shipping charges already include delivery and import fees. Any additional local charges once your package reaches your country are not included. All international orders usually arrive within 7-14 working days after shipping date.

7. I haven't received my Boxship yet, what should I do?
   
   The courier is a third party entity and at times, they do not pick up or deliver the items as scheduled. Although their logistics are out of our hands, please be assured that we will continue to monitor your items if needed. If you do not receive your item within the days indicated above, kindly email us at hello@olisboxship.com

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1. How to Shop?
   
   Browse through the SHOP category.
   Choose if you want a FULL BOXSHIP, an ON-THE-GO BOXSHIP or PARTY FAVORS.
   When you like an item, click on the ADD TO CART button. Review the items on your shopping cart by clicking on the shopping cart icon on the upper right corner of your screen.
   Click CHECKOUT to complete your order. An order summary will be sent to your email address.

1. Do you do party favors?
   
   We definitely do! We offer Oli's Boxship On-the-Go Boxships that are perfect as party favors. They come in hand-held mini Boxships.

2. What activities are available for party favors?
   
   A variety of activities to suit your party theme are available. Check out the different activities available and their prices by clicking on PARTY FAVORS under SHOP on the main menu.

3. What is the minimum order quantity?
   
   

   The minimum order quantity is only 36 sets.

4. How long do I have to pre-order?
   
   

   Most activities need to be ordered 30 days in advance while some sets require 60 days due to material availability.

5. Can I have it personalized?
   
   

   Yes, we personalize the Boxship sleeves with your party theme layout and your kid's name and photo.

6. How to process my order?
   
   

   a. Send proof of payment.
   b. Send us the following for the personalized sleeves:
   
   - Celebrant’s photo on clean background
   - Layered PSD file of your invite or we can use Oli’s standard theme.
   
   Lead time will start upon receiving all these requirements.

1. What do we do with the map of Ink Blot Land?
   
   In every Discover with Oli magazine found in every Big Boxship, we give you a collectible sticker of your Big Boxship's theme.

   Fill the ink blots on the map with these stickers.

2. My map is all filled up. What do I do?
   
   Once all your ink blot slots are filled with stickers, email us the map at hello@olisboxship.com and we will send you an Official Collector's Badge to take on your explorations!

3. How many badges are there?
   
   Sorry, this is a well kept secret. Guess you just have to collect and find out!

1. Do you offer discount on bulk orders?
   
   You bet we do! We know how great our Boxships would be for parties, giveaways, and school activities so drop us a line at hello@olisboxship.com , and we will gladly give you a quotation.

1. How can I contact you?
   
   We're happy to hear you out! Drop us a line at hello@olisboxship.com , and we will reply to you within 2 business days. Feel free to leave feedbacks, comments and suggestions.

2. What is your business hours?
   
   Oli's Boxship will reply to orders and inquiries during the following business hours:

   Mondays to Fridays 9am – 4pm
   Excluding non-working holidays

3. Where can I find you?
   
   We are currently located on the world wide web and occasionally pop up at bazaars and expos. Follow us on instagram to be in the know!

4. I can't get enough of Oli! What else can I do to get involved?
   
   We can't too! We've got an amazing community of Oli Crafters on Facebook and Instagram. Share us your experiences, crafternoon photos and finished work of arts!

Oli's Boxship takes every precaution to ensure our site is as secure as possible. Your privacy is important to us. Please note that all personal details will remain with Oli's Boxship. Your details will be kept on a private database for Oli's Boxship use only.

Still can't find what you're looking for?

The answer to your question could be right at your fingertips! Check above for our top Frequently Asked Questions. If you can't find what you're looking for, fill up the form under Contact and our team of Curious Crafters will reply to you within two business days.